Payment Policy

At Lomx, we provide Cash on Delivery (COD) as our payment method to ensure a simple, secure, and convenient shopping experience for customers across the United States.

1. Accepted Payment Method

  • At this time, we accept the following payment option:
  • Cash on Delivery (COD)

2. Payment Methods Not Accepted

Currently, we do not accept the following payment methods:

  • PayPal
  • Venmo
  • Personal Checks
  • Direct Bank Transfers

3. Payment Currency

All prices displayed on our website and during checkout are listed and charged in United States Dollars (USD $).

4. When Is Payment Collected?

  • Payment Collection
    Payment is collected when your order is delivered to your shipping address.
  • Order Confirmation
    After your order is successfully placed, you will receive a confirmation email containing your order details.
  • Order Processing
    Once your order has been confirmed, it will be prepared and processed for shipment.

5. Payment Security

Lomx is hosted on Shopify, which is certified as Level 1 PCI DSS compliant, providing a secure shopping environment.

To help protect your information:

  • All customer data is transmitted using SSL (Secure Socket Layer) encryption.
  • We do not collect or store sensitive banking or payment information on our servers.
  • Orders are reviewed through secure verification systems to help prevent fraudulent activity.

6. Order Verification

Please ensure that your shipping address and contact information are accurate when placing your order.

Orders identified by our fraud prevention or security verification systems may be delayed, reviewed, or canceled to protect both our customers and our business.

7. Refunds

Refunds are handled according to our Refund & Return Policy. Approved refunds are processed within  7 business days after the returned item is received and inspected.

Company Information
Website Name: lomx.shop
Company Name: Lomx
Address: 6316 Marcena St, El Paso, TX 79912, United States
E-mail: support@lomx.shop
Contact Form: Contact Us
Phone: +1 9155265042
Customer Service Hours:
Monday to Friday: 9:00 AM – 5:00 PM MT (Mountain Time, United States)
Our support team aims to respond to all inquiries within 24 business hours.